Technical Support

True Vine Online Technical Support

By Phone
Monday-Saturday 11AM-11PM Eastern Time
1-252-562-9083
OR Toll Free if the above is a long distance call from your phone 1-877-878-3846



To Contact Us By Email: CLICK HERE

Dial Up Help

MAC Users PLEASE PHONE US for help or CLICK HERE

EASY SETUP
Download For Windows

INSTRUCTIONS:

1. Click the download link below.

2. Windows will ask "open or save to disk." CHOOSE SAVE TO DISK!!!

PLEASE NOTE: your hard drive IS a disk. You do not need to put a disk in your computer.

3. Save the download to your desktop.

4. When download is finished double click it on your desktop.

Click Here To Begin
True Vine Online Download

Having Trouble?
Phone us
1-252-562-9083
or Toll Free 1-877-878-3846 (if needed)

Filter for Hi-Speed Help

Software Downloads

IMPORTANT NOTE....
True Vine Online uses more than one filter system in order to best serve different situations. Be sure to download the correct system for your account. Installing the wrong version could interrupt your Internet service. If unsure, phone us for help.

TVO BLOCKIT
Latest & Most Common Software

TVO FILTERPAK

FILTERING HELP

Request Us To Block or Allow A Web Site

Test To See If Your Web Filter Is Working

DSL HELP

Modem Set Up

Setting Up DSL on Windows XP

Setting Up DSL on Windows Vista

By Phone
Monday-Saturday
11AM-11PM Eastern Time
1-252-562-9083
or Toll Free 1-877-878-3846 (if needed)
By Email: CLICK HERE

SELF HELP DOCUMENTS You are encouraged to use our TOLL FREE tech support but for you do-it-yourself types here are some documents that describe common problems & solutions

Test Your Filtering

Outlook Express Email

True Vine WebMail

Setting Up Dial Up Account on Windows XP

Setting Up Dial Up on IMac

Setting Up Dial Up on Windows NT

Unwanted Dial Up Disconnections